While I was stuck in Frankfurt due to snow, I had the opportunity to call the emergency service line and was provided  with excellent service. 

S.A. Sappi

On the plane! Thanks for being so incredibly tenacious and creative this week. If it weren't for you, I would be flying back on Monday. Now I get a couple of days of vacation with my  family. So happy to be on my way to the USA.

L.D. TJX

Linda was instrumental in helping me with recent travel difficulties in Europe (volcano), and Shannon has always gone above and beyond in her job...when things hit the fan - as they did in Europe recently - your team is absolutely incredible. 

M.A. Sophos