Customer
Survey
Please tell us how we are doing.
Traveler Name:
Agent Name:
Departure Date:
How did you hear about Atlas Travel?
Have you worked with Altas Travel before?
Yes
No
N/A
Would you use our service again?
Yes
No
N/A
Was our staff knowledgeable?
Yes
No
N/A
Was your agent courteous and helpful?
Yes
No
N/A
Was your order handled in a timely manner?
Yes
No
N/A
Were callbacks handled in a timely manner?
Yes
No
N/A
Were special requests handled correctly?
Yes
No
N/A
Were you offered a money saving option?
Yes
No
N/A
Were your documents delivered when promised?
Yes
No
N/A
Were your tickets and/or documents correct?
Yes
No
N/A
Were your advance seat requests correct?
Yes
No
N/A
Did you receive proper "frequent flyer" credit?
Yes
No
N/A
Did you have any problems during your trip that
Atlas Travel can help investigate? Please explain.
Yes
No
N/A
Method of travel?
Air
Cruise
Tour
Other
Overall, how would you rate Atlas Travel's performance in servicing your travel?
Excellent
Good
Fair
Unacceptable
Comments:
*required fields
*Your Name:
*Your Email:
*Company:
Address:
City:
State/Prov:
Zip/Postal Code:
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