Three more airlines phase out paper tickets

Nadine Godwin, Travel Weekly, 5/20/2008 (excerpted)

Three more carriers have advised U.S. agents that they are moving to 100% e-tickets for their operations worldwide.

Caribbean Airlines, which serves three U.S. gateways, said its all-e-ticket policy was effective immediately. Aegean Airlines and Bangkok Airways, with regional services in Europe and Asia, respectively, said they would make the switch as of June 1.

The moves come just as IATA is implementing its mandate that no agency-issued paper tickets will be processed by IATA settlement plans anywhere in the world after June 1. The IATA policy does not directly affect U.S. agents because they settle through ARC, which continues to process paper. However, individual carriers can apply their own e-ticket policy to U.S. agents.

Singapore Airlines and Qatar Airways previously announced they are going to all e-tickets worldwide. The Singapore move was immediate, and Qatar's goes into effect June 1.

Singapore said its all-e-ticket directive applies only to tickets plated on Singapore and that it will accept paper if the tickets were plated on another carrier as long as that carrier accepts paper and ARC processes it.