Atlas Corporate Call Center Offers Excellence in Third Quarter
While the Atlas Travel International Corporate Sales Team brought in 14 new accounts in the third quarter, the call center showed that its performance is as stellar as ever. Atlas corporate agents handled 33,367 incoming calls with an average wait time of just 10 seconds.
"I'm very proud of our corporate team," said Frank Pratas, manager of corporate travel for Atlas. "We continue to grow and add service to meet the needs of our customers. It's a simple equation: when we know what the customer is looking for, we deliver it. It's important to keep in communication with our travelers to know exactly how we can make their travel experience better."